World-renowned training experts offer our research-based training programmes. Over 70 countries covered across the world, they have proven to be the most successful, result-oriented and problem-solving programmes.
The Bullet-Proof® Manager Programme
This is a programme by CRESTCOM International. LIS is the SOLE franchisee for CRESTCOM International in Rwanda. The Bullet-Proof® Manager Programme is one of the world’s most successful, Results-based Leadership Development programmes. CRESTCOM is the world’s leading management and leadership training organisation. Its flagship programme - The Bullet-Proof® Manager programme, has been translated into 30 major world languages and runs every month in over 70 countries across the world.
The SLII Experience™ &/or SLII®
This is a 3 day Leadership development programme that LIS runs in partnership with the globally renowned Blanchard® & The Ken Blanchard Companies®. Blanchard® & The Ken Blanchard Companies® is arguably, the number one leadership Guru in the world today. He is the author of the SLII Experience. This programme enables a leader to:
CRESTCOM International Supervisor
CRESTCOM Continued Education
"What's next?"
We hear this question all the time during The Bullet Proof® Manager graduation.
Crestcom's Continuing Education program answers this question by allowing leaders to continue honing their skills and developing new insights.
Bullet Proof® Manager graduates subscribe to our continued education program to ensure that their leadership development investment continues to return results on an ongoing basis. Continuing education subscribers attend one class per quarter on a new leadership topic, each developed based on emerging leadership trends and business research.
The CRESTCOM Sales Academy
The competition in the marketplace is increasing as margins decrease and consumers become more discerning. This Sales Training course from world renowned training experts, CRESTCOM International, will help to increase sales, gain loyal customers, overcome objections, and grow the business with professionalism and enthusiasm. The course features fun, high energy training modules. These are now available in Rwanda. Providing sales training plays an important role in helping sales representatives practice and hone their selling skills.
The Communication & Presentation Skills Programme
Research has proved that managers spend up to 80% of their time communicating - and yet the leading cause of management failure is poor communication! Clearly something is wrong here. This programme aims at going beyond communication, to assist participants with the skills to ‘connect’ with people and to understand why people do what they do - why people say what they say.
The Team Building Programme
Success in any organization is based upon its employees and their ability to work together as a team. As much as any manager would love for this to happen organically, it takes a lot of work to get individuals at various levels with divergent personalities and skill sets all operating as a cohesive whole.
Creating and Sustaining Customer Delight
Whatever the organisation, excellent customer care is the basis for sustained success - whether profit making or not-for-profit, all organisations are accountable for their customers’ satisfaction. Whether the customer is external, and purchasing/ receiving products or services, or internal, and dependent on colleagues for the provision of information or services, meeting the expectations of customers is key to survival. When there is customer loyalty, the customer retention rate is high and business results tend to follow.
QUICK LINKS
TRAINING PROGRAMS
The Bullet-Proof® Manager Programme
The SLII Experience™ &/or SLII®
The CRESTCOM International Supervisor
The CRESTCOM Sales Academy
CRESTCOM Continued Education
The Communication & Presentation Skills Programme
The Team Building Programme
Creating and Sustaining Customer Delight
CONTACT INFO
KG 541 Street
Ground Floor, Prester House, Kacyiru
P.O.Box 4456
Kigali, RWANDA
Mob : +250(0)782029722
Mob : +256 (0)785868033
e-mail: info.leadershipimpact-ea.com
PARTNERS
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